It's far less common to use email to contact a customer in Korea.
As you can see email is not even a required field in the sign-up page. The customers prefer to receive notifications via SMS (or Kakaotalk nowadays) then email. Actually email is almost meaningless in Korea for contacting method to consumers.
If the company send official release news to sing-up customers on email only, they might complain that the company contact them on email for such an important announcement.
Email is the least serious communication channel in Korea. Even in Business-to-Business situations email is usually used for sending files, not for communications.
No problem :) Because of these cultures Koreans often have worst email habits for the western standards. Most of them don't know what CC and BCC are.
The noticeable one is they often have worst email names such as [email protected] and they use it in business. So don't suprise if you get a wired email name from Koreans.
It's far less common to use email to contact a customer in Korea. As you can see email is not even a required field in the sign-up page. The customers prefer to receive notifications via SMS (or Kakaotalk nowadays) then email. Actually email is almost meaningless in Korea for contacting method to consumers.
If the company send official release news to sing-up customers on email only, they might complain that the company contact them on email for such an important announcement.
Email is the least serious communication channel in Korea. Even in Business-to-Business situations email is usually used for sending files, not for communications.